Terms and Conditions

 

MONEY LAUNDERING AND TERRORISM FINANCING PREVENTION

1. Proactive. As a company providing cross-border financial services, Mrexchanger.com undertakes to keep its accounts protected from flows of illicit money. We rely on national and international practice in order to effectively identify, assess and analyze any money laundering and terrorist financing risks to which we may be exposed.

So, for payments for crypto assets that are identified by our risk monitoring as suspicious, the AML / KYC check can be applied. In these cases, the Site service will contact the User by e-mail registered in the account.

2. Customer due diligence (AML/KYC check). We use set criteria and internal procedures to check our client's profiles. Customer due diligence measures are applied before establishing a business relationship with the client and afterwards, especially when there is a reasonable suspicion of money laundering or terrorist financing. We identify and verify the identities of both the customer and the beneficial owner as well as obtain and assess information regarding their intentions and activity.

Verification procedure includes confirming the identity of Users by means of:

- loading high-quality photo of their ID (passport or driving license) valid in their country;

- verification identity by video.

In certain cases, are requiring Proof of the origin of funds or any other applicable documentation.

Upon successful completion of the AML/KYC procedure, the transaction will be executed.

In case the User refuses to undergo the AML/KYC procedure, the transaction will be rejected, and the crypto assets will be returned to where it originated after 14 days from less any applicable fees. Thereafter, Website service will freeze the User account and blacklist the wallet address (exceptions may apply to an address of a trusted service). This User account will no longer be eligible to use Website service.

3. Risk-dependent customer due diligence. When a client is considered high-risk (e.g. politically exposed persons (PEPs) in senior positions, their relatives and close associates) we will conduct enhanced customer due diligence. Likewise, if a client is considered low-risk, we will conduct simplified customer due diligence.

4. Obtaining personal data. In order to apply customer due diligence measures we will require your personal information. This includes, but is not limited to, a copy of your ID document and, in some cases, a proof of address (e.g. cable bill, water bill, bank statement). We may obtain this information directly from you or from a reliable and independent source. By using Mrexchanger.com services you agree for us to obtain data regarding you from such sources. More information on how we handle your personal data can be found in our Privacy Policy.

5. Storing personal data. By using Mrexchanger.com services you agree for us to store your personal data for the purpose of the prevention of money laundering and terrorist financing for 10 years from the date of termination of a transaction or a business relationship. This includes documents confirming monetary operation or transaction and data or other legally binding documents and data related to the execution of monetary operations or conclusions of transactions. You also agree for us to store business correspondence with you for 5 years from the date of termination of transactions or business relationships with you for the same purpose. These time limits may be additionally extended for up to 2 years upon a reasoned instruction of a competent authority.

6. Reporting. Depending on the facts of each case, for example, if we know or suspect that property of any value is, directly or indirectly, derived from a criminal act or from involvement in such an act, or if we know or suspect that such property is used to support one or several terrorists or a terrorist organization, we may report to the Financial Crime Investigation Service (FCIS) under the Ministry of the Interior of the United States of America.

7. Client's obligation. If the client, where required, 1) fails to submit data confirming his or her identity, 2) if the client submits insufficient data or data that are incorrect, 3) if the client or his or her representative avoids submitting information required for establishing client's identity, 4) if the client conceals the identity of the beneficial owner or avoids submitting information required for establishing the identity of the beneficial owner or the submitted data are insufficient for that purpose, or 6) if we cannot ensure that all the legitimate requirements are fulfilled, we reserve the right not to establish or continue business relationships and carry out transactions. We may also, upon assessment of the threat posed by money laundering and/or terrorist financing, decide on the appropriateness of forwarding a report to the FCIS. If we terminate a business relationship with a client because of a money laundering and/or terrorist financing threat, we will not responsible for non-fulfilment of contractual obligations and for the damage caused by non-execution of the client's monetary operations or transactions.

8. By using Mrexchanger.com services you therefore confirm that 1) you have read, understood and agree with our Money Laundering and Terrorism Financing Prevention Policy, 2) all the data you provide us with before the commencement of our business relationship and afterwards are and will be correct, and 3) you understand and agree with what data we use and how we store and process this data for the purpose of money laundering and terrorist financing prevention.